Delivery information

Local delivery

We can deliver locally using our own transport and a small fee may be charged. We have both a small lorry and a hi-ab lorry. If you wish to discuss any delivery information with us please use our contact page to contact a member of staff.

Nationwide pallet delivery

Our nationwide delivery service is competitively priced, fast and reliable and fully insured.

All deliveries are chargeable and are based on the weight of your order.

We try to deliver within 48 hours from taking your order.

A specific delivery date will be arranged to suit you. Most deliveries are between the hours of 9.00 am and 5.00 pm, Monday – Friday except Bank Holidays. An additional charge will be made for a specific morning, afternoon or timed delivery.

Most orders are packed in either wooden crates or pallets. They will be delivered on a large lorry so it is important that any restricted access details are advised prior to your delivery. The delivery will be placed, at the driver’s discretion, to the nearest safest point to the property; this may be on the drive or just off the road.

The delivery driver cannot help handle the goods, so it is essential for you to arrange for a responsible individual to be present. All orders must be examined on delivery and any shortages, damages or other discrepancies must be noted on the delivery note and reported within the specified time period (see Terms and Conditions).

Your delivery may have extra or broken tiles which are additional to your ordered quantity. These are normally left in to brace the other tiles and will be noted on your delivery note.

Collections

We will help load your car/lorry if you wish to collect and we have blankets and bubble wrap to put around your items to keep your cars clean and tidy.